9 Class Hours
Instructor: Jason Mork
Why this course is important:
Bankers operate in a high-stakes world where every interaction counts, mastering negotiation and persuasion is essential for success. Negotiation and Persuasion is a dynamic course designed to enhance your professional toolkit, blending G. Richard Shell’s proven negotiation framework from Bargaining for Advantage with Charles Duhigg’s persuasive strategies from Super-Communicators. Through hands-on exercises, real-world case studies and expert guidance, you’ll learn to structure negotiations, manage conflicts, build connections and influence outcomes with confidence. Whether you’re closing a deal, advising a client or leading a team, this course will empower you to elevate your impact and achieve optimal results.
Key takeaways of this course:
- Develop a structured approach to negotiation that maximizes outcomes.
- Learn to identify, understand and utilize negotiation tactics.
- Master persuasive communication techniques to build trust.
- Gain practical skills to forge authentic relationships that drive professional success.
- Learn to apply proven strategies from real-world scenarios to your banking career.
Annual School Session
Third Year Elective
Competency: Innovation & Engagement