9 Class Hours

Instructor: Jason Mork

Why this course is important:

Bankers operate in a high-stakes world where every interaction counts, mastering negotiation and persuasion is essential for success. Negotiation and Persuasion is a dynamic course designed to enhance your professional toolkit, blending G. Richard Shell’s proven negotiation framework from Bargaining for Advantage with Charles Duhigg’s persuasive strategies from Super-Communicators. Through hands-on exercises, real-world case studies and expert guidance, you’ll learn to structure negotiations, manage conflicts, build connections and influence outcomes with confidence. Whether you’re closing a deal, advising a client or leading a team, this course will empower you to elevate your impact and achieve optimal results.

Key takeaways of this course:

  • Develop a structured approach to negotiation that maximizes outcomes.
  • Learn to identify, understand and utilize negotiation tactics.
  • Master persuasive communication techniques to build trust.
  • Gain practical skills to forge authentic relationships that drive professional success.
  • Learn to apply proven strategies from real-world scenarios to your banking career.

 

Annual School Session

Third Year Elective

Competency: Innovation & Engagement